Frequent Asked Questions

 

Returns

A 25% restocking fee will be a applied to all returns. Returning shipping costs are on the buyer.

Custom parts are NON-RETURNABLE and NON-REFUNDABLE.

 

Tax Exempt Customers

If you are a Tax Exempt customer, please contact our customer service team to provide your certificate.

Contact us at parts@mywalkinparts.com or call us 1-800-325-0123 MON-FRI 8:00 AM TO 5:00 PM EST.

 

International Shipments

If you require a shipment outside US, please contact our customer service department to coordinate the shipment details. 

Contact us at parts@mywalkinparts.com or call us 1-800-325-0123 MON-FRI 8:00 AM TO 5:00 PM EST.

 

Shipping Options

Mywalkinparts.com offers Free Ground Shipping in the contiguous US. If other shipment options are required please contact us.

Contact us at parts@mywalkinparts.com or call us 1-800-325-0123 MON-FRI 8:00 AM TO 5:00 PM EST

 

Casing Doors

Our casing doors are designed to replace a walk-in cooler or freezer door from any manufacturer. This door is designed intelligently and built to last. 

Please fill the PDF Form available in the product description and contact us for pricing. 

Contact us at parts@mywalkinparts.com or call us 1-800-325-0123 MON-FRI 8:00 AM TO 5:00 PM EST.

 

Refrigeration Parts

We do NOT stock refrigeration parts. Compressors, thermostats, solenoid valves, pressure controls, etc. can be purchased at a refrigeration supplier.